“The heating system is going really well and they are over the moon with the fitting and system. It was a huge push getting it all sorted that week and I can’t thank you enough for all the support and push through to get all done before we left the country. They are all settled and safe and had explained someone had been in to check the work and all was good too.
Thank you again, the team were fantastic and so professional. ”
— Mr & Mrs G (Warmer Homes Scotland customer)
“Just a short note to say thanks for the super fast service / help you provided. Engineer attended yesterday (same day fault was reported) and successfully fixed the problem. Thanks again I am extremely grateful ”
— Mr G Watson
“Amazing response and high quality service. Diagnosed faulty pump, and got part in next day. Fitted in minutes. Great service.”
— Keith Farnish
“I called South East Heating Services to ask if they could help with an oil boiler that had stopped working. An engineer came that morning, replaced a broken motor on a valve and gave the boiler a required service. Great customer service.”
— Gareth Moore
“Over the past few days your workmen have completed an excellent job installing my new boiler, radiators and pipe work. I was really struck with their professionalism, time keeping and competence. Everything was explained and my properly left in a tidy state afterwards. Finlay and his colleagues are a credit to your company.”
— Mrs N (Warmer Homes Scotland Customer) February 2023
“South East Heating Services are the creme de la creme in the Scottish Borders. We wouldn’t call on anyone else despite having other competition in our nearest town. The service is impeccable from start to finish -from the efficient admin office who answer the phone to the highly skilled workers who come up out for the maintenance service. Also, unlike other places-they don’t bill you 2 hours after the service! which is refreshing. We also got a good old traditional compliment slip “with thanks” -a personal touch which we appreciated. We asked for the engineer to call out for a small concern we had after the service (just an incidental matter) and thinking they might stop by within a month -they looked in some few days after the call was made and got the minor matter solved immediately. This company is the coolest........or indeed the hottest ........in the Borders area.”
— Louise Power
“Excellent work and workers. Highly recommended.”
— Margaret Messer
“Love using this company from the friendly staff in the office, nothing’s to much for them to sort out for you. The Engineers are very helpful and knowledgeable. They have everything fixed and up and running in no time. Especially since I have an elderly Rayburn Aga, we use Oil for cooking and heating/hot water. Wullie is one of my favourite Engineer’s, so funny and friendly and more than helpful. I have used this company for at least 24yrs and I can highly recommend them.”
— Lorna Borthwick
“Always helpful and responsive, our “go to” for all central heating work”
— Michael Grieve
“I just wanted to let you know how delighted we are with the work carried out by your company recently.
The new boiler, controls and radiators are working brilliantly and have given us much more control over how much gas and electricity we use. Very important with rising prices.
The young men, arrived at the agreed time. They worked hard, were courteous and understood our anxiety about the whole process. We left them to it, staying with friends overnight, and gosh how they delivered! They cleaned up and before they left too. Amazing professionalism.
A huge thank you to everyone. Gold stars all round!”
— Mrs P (Warmer Homes Scotland Customer) March 2022
“My new boiler stopped working. They had recently installed my Hive - which, obviously, had stopped functioning too. I thought it best to check this with them before getting the boiler installer out. They responded very quickly and established that the boiler had tripped. The engineer restarted it and took me through the process of restarting my Hive. He was polite, friendly and patient. First class service. I would have no hesitation in recommending them.”
— Elaine Dunipace
“Used twice now for Aga service! Same chap on both occasions and could remember details of the workings of the big monster! Respectful of property and left the place spotless!”
— Colin Baptie
“Please pass on my grateful thanks to the five young men who removed old and installed new oil tank....it wasn’t the easiest one to do I’m sure. They were all very polite, courteous and helpful. It’s great to see a team of young people getting on with the job. ”
— Margaret Taylor
“My wife and I have now had the pleasure of having three different engineers from the company come to our home to provide a high quality service but , in addition, each one of them has been courteous, helpful, professional and extremely friendly.
We congratulate the company on the quality of personnel it employs and on the superb customer service provided when one calls the office.
We thank you and are pleased to say that we wouldn’t consider using any other company for our heating requirements.”
— Stewart and Lindsay Adams
“South East Heating provide a very competent and skilled service. The estimate of what was needed to replace my current boilers and the time involved were accurate. The cost seemed fair to me and to an architect friend who advised me. The work was perhaps particularly complex in my rather odd rambling stone home, but the engineers worked hard, sorted out an unexpected problem and still kept within the estimated schedule. The engineers were easy going, polite and professional. I would highly recommend this firm.”
— Dr Joan Herrmann Ph.D
“I am writing to you today to say how delighted we are at the quality of works, professionalism and care taken to complete the new central heating system in my 88 year old mother-in-laws house.
She says the gentlemen was so kind and patient in explaining to her how to work her new boiler. How he has left the house immaculate and the carpets and flooring laid back down to perfection.
I would recommend this company to friends and family without any hesitation. Thank you. ”
— Mrs Y ( Warmer Homes Scotland Customer)
“I would like to express our gratitude for the fantastic service we have received from your company. The oil fired heating installation was first class and the team who installed it were also first class. A special thanks to Finlay and his assistant. They were both extremely good and very neat and tidy. The speed and efficiency of your company from start to completion was amazing and at all stages we were kept informed of how when and what would happen an we were not disappointed many thanks from both my wife and myself.”
— Mr & Mrs T ( Warmer Homes Scotland Customer)
“Always respond quickly and sort out boiler heating and hot water, great service provider”
— Lt 35
“Your engineer was VERY professional, courteous, helpful and explained everything he had done during his visit. I will highly recommend your company to anyone wanting servicing carried out.”
— Peter Killen
“I would like to take this opportunity to thank your company very much for putting Gas central heating in to my home. What a difference, nice and warm. I would like to say a big thank you to the two boys, Greg & Finlay for all the hard work they put in also all the care and kindness to me. I would recommend them in anyone’s house.”
Engineer stayed until he had resolved two problems causing our heating to fail. Very professional, helpful and considerate. Thank you.”
— Pamela Hurley-Morris
“South East Heating played a major part in ensuring our enjoyment of Christmas this year. We woke on Christmas Eve to find the radiators stone cold and subsequently the house as well. Being Christmas Eve, we thought the chances of getting an engineer out to sort out our problem were non existent. As there were 14 people in the house, the prospect of Christmas being spoiled for all of us was very real. However right away, we telephoned and left a message. All I can say is that as soon as the office opened, there was a call to tell us that an engineer was on the way and within three quarters of an hour, there was a knock on the door. Within a further half an hour, the faulty valve had been detected, repaired and the central heating was back and running. We were all immensely grateful and, especially given the circumstances, could not have asked for better service. Very many thanks to the company and to the smiling engineer they sent. Well done South East Heating.”
Excellent service from this friendly company. They were quick to solve the issue with the oil fired boiler. Very happy. Thank you!”
— Nicola Campbell
“Our boiler was on its last breath. We called SEHS on Monday morning they arrived to inspect and advice that afternoon. We received the quote on Tuesday with various options. Paid the deposit on Wednesday and the new boiler was installed on Thursday. A brilliant professional service and excellent communication. Thank You.”
— Stephen and Jill Rose
“I appreciated very much the prompt and efficient service provided by your engineer when my heating system failed.”
— Ewan Rintoul
“1st class fantastic etc. This firm put in LPG central heating via Scottish government grant. From when they arrived until they left all they did was WORK. The 1st company I have had in my home in over 40 years that have been so hard working so a huge thanks to Jason, Kyle & others. I can’t recommend this firm highly enough nothing is too much trouble for them it has been a pleasure to have them do work for me. Very clean & tidy work even down to the wee jobs that many forget. I would give them 100 stars if there was enough room.”
— Linda Hind
“A big thank you to the guys for all their help and advice in the survey and fitting of my oil fired heating. I cannot thank them enough; they all made a daunting task a lot more bearable.”
— Linda Thomson
“Fixed a problem no other engineer could. Went above and beyond on an emergency call out. Cannot rate them high enough”
— Liam Myers
“Cannot recommend more highly: problem fixed the same day we rang them. Friendly and efficient service.”
